Terms of Service

OVERVIEW

Welcome to WelleBites. The terms “we”, “us” and “our” refer to WelleBites. WelleBites operates this store and website, including all related information, content, features, tools, products and services made available through it (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce platform that allows us to offer the Services to you. These Terms of Service explain your rights and responsibilities when accessing, browsing or purchasing through WelleBites.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction and legally capable of entering into these Terms.

You agree to provide accurate, current and complete information when placing an order or creating an account. You are responsible for keeping your account credentials secure and for activity carried out through your account. Accounts may not be sold, transferred or assigned without our permission.


SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display and describe our products as accurately as possible. However, colours, packaging, appearance and other visual details may vary depending on your device, supplier updates or product presentation.

Product information provided through WelleBites, including information relating to products such as Strawberry 10mg Melatonin Gummies, is intended for general product information only and should be read together with the product label, directions and warnings.

Our products are not intended to diagnose, treat, cure or prevent any disease. Nothing on our website should be interpreted as medical advice. Where appropriate, you should seek advice from a qualified healthcare professional before using a supplement.

We reserve the right to update product descriptions, packaging, availability or specifications, discontinue products, or limit quantities at any time without prior notice.


SECTION 3 – ORDERS

Submitting an order constitutes an offer to purchase from WelleBites. We reserve the right to accept, reject, cancel or limit an order at our discretion, including where we identify pricing errors, suspected fraud, stock issues or other circumstances affecting fulfilment.

An order is not considered accepted until payment has been successfully processed and an order confirmation has been issued.

Purchases are subject to our Refund Policy. Unless otherwise agreed, products purchased through WelleBites are intended for personal or household use and not for commercial resale.


SECTION 4 – PRICES AND BILLING

Prices, discounts and promotional offers may change at any time without notice. Any applicable taxes, customs duties, import fees or other charges may apply depending on your location unless expressly stated otherwise.

You agree to provide accurate billing and payment information and confirm that you are authorised to use the payment method supplied at checkout.


SECTION 5 – SHIPPING AND DELIVERY

Delivery timeframes provided by WelleBites are estimates and are not guaranteed. Shipping may be affected by carrier delays, customs processing, weather, public holidays, high-volume periods or circumstances outside our reasonable control.

Tracking information will be provided where available in accordance with our Shipping Policy.


SECTION 6 – PRODUCT USE AND RESPONSIBILITY

You are responsible for reading and following all product labels, serving directions, ingredient information, warnings and storage instructions before use.

Products such as our Strawberry 10mg Melatonin Gummies are intended for adults. Do not exceed the recommended serving. Keep supplements securely stored and out of reach of children.

If you are pregnant, nursing, taking medication, have a medical condition, or are unsure whether a product is appropriate for you, consult a doctor or qualified healthcare professional before use.


SECTION 7 – INTELLECTUAL PROPERTY

All content made available through the Services, including the WelleBites name, branding, text, graphics, images, website design and other materials, is owned by WelleBites or used under licence and may be protected by intellectual property laws.

You may not copy, reproduce, republish, distribute, modify or commercially exploit our content without prior written permission. All rights are reserved.


SECTION 8 – OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not monitor or control. These tools are provided on an “as is” and “as available” basis, and your use of them is at your own discretion and risk.


SECTION 9 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites, platforms or services. WelleBites does not control and is not responsible for third-party content, availability, security, privacy practices or transactions.


SECTION 10 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, purchases made through this website are transactions directly between you and WelleBites. Shopify is not responsible for products purchased from or transactions conducted with WelleBites except to the extent required under its own applicable terms or policies.


SECTION 11 – PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy and may also be processed by Shopify and other service providers as described in that policy.


SECTION 12 – FEEDBACK

If you voluntarily provide feedback, ideas, reviews, suggestions or other submissions to WelleBites, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce and display that content for legitimate business purposes, subject to applicable law.


SECTION 13 – ERRORS AND OMISSIONS

Information on our website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping or other matters.

We reserve the right to correct errors, update information or cancel affected orders where permitted by law.


SECTION 14 – PROHIBITED USES

You may not use our Services for unlawful, fraudulent, abusive, harmful or malicious purposes, to infringe the rights of others, interfere with the operation or security of the website, introduce malicious code, scrape or misuse data, or otherwise use the Services in a manner prohibited by applicable law.


SECTION 15 – TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where these Terms are breached or the Services are misused. Provisions that by their nature should survive termination will remain in effect.


SECTION 16 – DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND EXCEPT THOSE THAT CANNOT LAWFULLY BE EXCLUDED.


SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WELLEBITES, SHOPIFY AND THEIR RESPECTIVE AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS OR SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS ARISING FROM YOUR USE OF THE SERVICES.

Nothing in these Terms excludes or limits rights, guarantees or remedies that cannot legally be excluded under applicable consumer law.


SECTION 18 – INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless WelleBites, Shopify and their respective affiliates from claims, liabilities, losses or expenses arising from your unlawful use of the Services or material breach of these Terms.


SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will continue in full force and effect.


SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with any policies referenced on our website, constitute the agreement between you and WelleBites concerning your use of the Services.


SECTION 21 – ASSIGNMENT

We may assign or transfer our rights and obligations under these Terms as part of a business transfer, restructuring or other lawful arrangement. You may not assign your rights or obligations under these Terms without our prior written permission.


SECTION 22 – GOVERNING LAW

These Terms are governed by the applicable laws of the jurisdiction in which WelleBites operates, subject to any mandatory consumer protections that apply in your place of residence.


SECTION 23 – HEADINGS

Section headings are included for convenience and readability only and do not limit or otherwise affect the interpretation of these Terms.


SECTION 24 – CHANGES TO TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or legal obligations. The latest version will be published on this page, and continued use of the Services after an update constitutes acceptance of the revised Terms where permitted by law.


SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service should be submitted through the Contact option available on the WelleBites website.